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		<title>AT&amp;T&#8217;s ConnecTech &#8211; a brilliant move?</title>
		<link>http://www.smashingthoughts.com/blog/commentary/atts-connectech-a-brilliant-move/91</link>
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		<pubDate>Sun, 24 Aug 2008 17:34:44 +0000</pubDate>
		<dc:creator>Travis</dc:creator>
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		<category><![CDATA[at&t]]></category>
		<category><![CDATA[complicated technology]]></category>
		<category><![CDATA[connectech]]></category>
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		<description><![CDATA[I heard about AT&#038;T&#8217;s new tech support service ConnecTech last week and thought it was a lost cause.  Hoping to make money in home-based tech support seems tricky.  I did it for a few years in the late nineties and any sort of flat rate service plan is likely to be a losing [...]]]></description>
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